Sunshine Bay Escape - Close to Central Queenstown

Nightmare for all parents. Positive: You cannot pay the views, it was beyond spectacular! The apartment itself was amazing, it was very clean and we had enough room for 3 adults and 2 small children. Negative: Unfortunately, the company running this place is very quick to take our money but so poor to communicate with. From booking the accommodation, we had multiple attempts to settle the payment as their system keeps playing up and after speaking to the on call manager, even she said it happens all the time… but why not fix it then? Second is we were not informed that we didn’t have enough gas for our stay; we were not warned that we are not able to use the fireplace even though we abided by the guidelines they had on the apartment. We came home from one of our excursions longing to have a warm shower only for the water to turn freezing cold whilst one of the kids were in the shower. We had to wait for an hour before the company could get to us only to be supplied with a little tank as apparently they ordered big gas tanks but they didn’t arrive on time. So we had to ration the one small gas tank for the rest of our stay. We can’t even run the dishwasher or run the washing machine without the fear of running out of hot water again given the fact that we only had a little gas tank. Just the communication side of it was really poor. What a shame because we absolutely loved the place and the team seemed nice too but the service and communication needs work.

Warm, comfortable, beautiful views. Positive: We were met with a warm living room with the fire going. There was also a personalised note to welcome us <3 The property is well maintained. Heaters in rooms. Parking available. Very comfortable. Will certainly stay again! Big thanks to the team!

非常完美的体验，会像朋友推荐的程度。 Positive: 设施齐全，风景宜人。离皇后镇不算太远，对开车的人来说不算问题。距离不远处就是可以免费停车的公园，停好车走路到镇上也就十多分钟，饭后散步非常合适。员工很暖心，还写了欢迎卡片。 Negative: 没有，一切都很好。

Good family space. Positive: Good view, nice master bedroom and bathroom, AC works well, love the third floor with the spacious kitchen, dinning and living.Very thoughtful board games and cards, cute welcome card with my name on it made it very lovely.Water pressure is amazing.Overal pretty good. Negative: A bit hard to find it first night, google map is a bit off. Bedroom and bathroom on first floor is a bit damp.A bit expensive however thats Queenstown.

Amazing views to wake up to each morning Positive: Views were fabulous. Nice to have the whole apartment to ourselves and we could make it feel like home. Worked well for our family as the facilities made it easy for us to be self sufficient and cook our own meals. Negative: The stairs! It would be useful to mention the stairs in the property information. We were fine but can see it being an issue for some