Latest Covid 19 Travel Updates & Alert Levels for New Zealand

Latest Covid 19 Travel Updates & Alert Levels for New Zealand

UPDATED COVID – 19 CANCELLATION POLICY FOR BOOKINGS
MADE AFTER THE 19th AUGUST 2020
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Due to the uncertainty in the travel market we are offering guests that make a booking after the 19th August 2020 the following updated COVID 19 cancellation policy.

CANCELLATION POLICY FOR BOOKINGS MADE AFTER THE 19th AUGUST 2020

A non-refundable deposit equivalent to one nights accommodation is payable at the time of making a booking.  The final payment is debited automatically from the same credit card and is due 14 days prior to your check-in date.

Should valid COVID 19 travel restrictions be in place at the time of your reservation check-in date we would offer the option of a credit. This could be applied to a date change on your existing reservation and used within 12 months of your original check in date.

(This only applies to bookings made directly through The Harcourts Holiday Home - Queenstown Website. Reservations made through other booking platforms will need to adhere to the applicable cancellation policy)